Shipping Information
At 01 Vault, we pack and ship every order with care so it arrives safely.
Delivery time
Estimated delivery: 5–10 business days. Timeframes are estimates rather than guarantees, and can occasionally be affected by courier delays or public holidays.
Shipping costs (Australia)
- Free express shipping on Australian orders of $299 or more.
- Under $299, Australia Post Parcel Post and Express Post are calculated live at checkout based on your order.
International orders
We ship to 50+ countries, including New Zealand, the UK, Europe, Canada, the USA, Singapore, Japan, Hong Kong and the Middle East. International Post Standard and Express rates are calculated live at checkout, and prices can be shown in your local currency. Import duties or taxes charged by your country are the buyer's responsibility.
Shipping method
All orders are sent tracked via Australia Post. You'll receive a tracking number by email once your order has been dispatched.
Packaging
Every order is carefully packed in discreet, secure packaging.
Lost or damaged in transit?
Contact us and we'll investigate with the courier and arrange a replacement or refund. See Returns & Refunds.
Questions?
WhatsApp us on 0459 552 465 or visit our contact page.